Convergys
Intelligent Voice Portal Developer Zone

Welcome to the Convergys Intelligent Voice Portal Developer Zone!
This page gives you access to the development tools for the latest IVP release:

IVP 10.0

NOTE: IVP 10.0 tools require Java 8 JRE 32-bit to be pre-installed. If missing, please go to Oracle Java download page.

Interaction Composer

Interaction Composer is an Eclipse-based Integrated Development Environment (IDE) for creating, building, and packaging robust self-service applications. IC's user-friendly graphical development environment and extensible framework empower developers to quickly create innovative and effective customer service solutions.

Please download the two files listed below.
You must run the Eclipse installation first and then install Interaction Composer which will plug into the Eclipse framework.

Eclipse for Interaction Composer 3.0
Interaction Composer 3.0

Interaction Composer Cookbook

Interaction Composer Cookbook is an introduction to IC and it provides "recipes" to help you learn how to use the tool.

IC Cookbook

InVision Studio

InVision Studio is a previous generation development tool for client-side VoiceXML applications.
New IVP Enterprise Pro projects should always use Interaction Composer listed above.

InVision Studio 3.2.0 update 3


IVP Runtime Note:

Certified Tomcat and Java Updates for IVP Runtime

Tools for the previous IVP releases:

IVP 9.0

NOTE: IVP 9.0 tools require Java 8 JRE 32-bit to be pre-installed. If missing, please go to Oracle Java download page.

You must run the Eclipse installation first and then install Interaction Composer which will plug into the Eclipse framework.
Eclipse for Interaction Composer 2.0
Interaction Composer 2.0

InVision Studio is for client-side VoiceXML applications.
InVision Studio 3.2.0 update 2

IVP 8.1

NOTE: IVP 8.1 tools require Java 8 JRE 32-bit to be pre-installed. If missing, please go to Oracle Java download page.

You must run the Eclipse installation first and then install Interaction Composer which will plug into the Eclipse framework.
Eclipse for Interaction Composer 1.9
Interaction Composer 1.9

InVision Studio is for client-side VoiceXML applications.
InVision Studio 3.2.0

IVP 8.0

NOTE: IVP 8.0 tools do not require public Java installation (IVP 8.0 uses a private JRE)

You must run the Eclipse installation first and then install Interaction Composer which will plug into the Eclipse framework.
Eclipse for Interaction Composer 1.8
Interaction Composer 1.8
NOTE: The above Eclipse and IC 1.8 components were updated on 12/14/2016 to enable IC installation on Windows 10.

InVision Studio is for client-side VoiceXML applications.
InVision Studio 3.1.5